Shipping policy

 

As a small label, we take great care in processing and shipping your Serlet products swiftly and securely. All items are sent via tracked and registered mail to ensure they reach you safely and promptly.

SWITZERLAND
Standard shipping 2–3 days, tracked and registered mail CHF 10.–. 

EUROPE
Standard shipping 2–4 days, tracked and registered mail CHF 27.–.

REST OF WORLD
Standard shipping 3–7 days, tracked and registered mail CHF 34.–.

Please note shipments to customers living abroad may be subject to import duties and taxes, which are the recipient’s responsibility. 

If the parcel is lost during shipment, the label will not be held liable, and no replacement or refund will be provided.

Delivery times are indicated from the day Serlet confirmed your order's shipment. We aim to fulfill your order in the time scale suggested; however, we cannot take responsibility if the delivery time is longer than indicated.

We are always happy to answer questions about your orders, so please feel free to contact us with your inquiries at sales@serlet.ch.